Picture this: It’s Black Friday 2027, and retail’s biggest “customer” isn’t a soccer mom hunting for deals or a Gen-Z trendsetter. It’s an AI agent representing 50,000 households, armed with ...

Soylent is taking a major step towards integrating aritifical intelligence into its marketing and commerce strategies with the unveiling of Trish, an AI chatbot and spokesperson for the brand. The AI ...

No doubt about it, bots are coming. Forgive the hyperbole, but I mean really coming — in a life-changing, business-disrupting way. Think beyond today’s experimental first-generation chatbots on ...

Retailers have spent the better part of 2016 becoming intimately familiar with bots — the good kind, at least, i.e. chatbots that potentially can help them sell more products via social media and ...