The advent of generative AI models has ignited an era of fascination and experimentation, yet the tangible economic implications of their widespread implementation have largely remained a mystery. In ...

In this episode, the second of an eight-part series on creating five-star customer service in your dental practice, Dr. Roger P. Levin shares how to foster a positive atmosphere that enhances both ...

Studies show that skilled and experienced employees with poor attitudes are more likely to fail. Here’s why hiring for attitude matters.

What are the most important factors in providing excellent customer service? If you’re a business owner, this is a question you should be asking yourself. Customer satisfaction directly affects your ...