Elise Carmichael is the CTO of Lakeside Software, where she oversees the design and delivery of its digital employee experience platform. When speaking with colleagues recently about the rise of ...

In an era dominated by rapid technological advancements and ever-evolving work dynamics, the concept of the workplace has undergone a profound transformation. The days when an actual office location ...

KIRKLAND, Wash.--(BUSINESS WIRE)--Tanium, the industry’s only provider of converged endpoint management (XEM), today unveiled its digital employee experience (DEX) solution, which helps IT leaders ...

The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY Adam Riggs As the future ...

As digital work trends have evolved since 2020, the technology that customer support professionals rely on has evolved as well, becoming more crucial than ever as companies strive to satisfy their ...

The COVID-19 pandemic dramatically changed the way people work, as working from home became the rule rather than the exception. Moving forward, many companies are continuing to support 100% remote ...

We didn’t just track DX headlines in 2025 — we traveled to get the context behind them. Here’s what stood up to reality.

The Connected Government Report: The Future of Digital Service, released today by Salesforce, explores insights about the public sector’s approach to digital transformation and how that can be used to ...

TROY, Mich.: 5 Dec. 2023 — With customers saying their average auto repair cycle time has doubled in the past two years—now topping 23 days—and the average home repair cycle time increasing as well, ...

Soul Machines, a New Zealand-based company that uses CGI, AI and natural language processing to create lifelike digital people who can interact with humans in real time, has raised $70 million in a ...

The latest 2022 research focused on the connected customer experience found that 88% of customers say the experience a company provides is as important as its product or services -- up from 80% in ...