lot of commuters told us that they figured this was a scary situation. But until they actually saw that video, they had no idea how many people were involved and how helpless they were in that moment.

BAY STATION. PETER: YOU CAN SEE THIS ESCALATOR IS BLOCKED OFF RIGHT NOW AFTER A PEIL OF PEOPLE LANDED AT THE BOTTOM AFTER WITNESSE--S WHAT WITNESSES ARE CALLING A HORRIFYING SITUATION. >> IT SHUTTE-- ...

A Back Bay station sign. Nine people were hospitalized Sunday evening after the escalator leading to the commuter rail at Back Bay station malfunctioned. COURTESY OF BILL DARAS VIA FLICKR Nine people ...

BOSTON (CBS) - A maintenance crew was on the escalator at the MBTA's Back Bay station checking it over Monday, one day after ambulances rushed nine people hurt there Sunday. "All of the sudden we just ...

Newly released video footage shows the moment an escalator malfunctioned at a rail station in Boston. The clip, released by local transportation agency Massachusetts Bay Transportation Authority and ...

BOSTON – Monday marks one year since an escalator suddenly slipped into reverse at the Back Bay T station and injured dozens of people. Surveillance video captured the moment the escalator reversed ...

In September, an ascending escalator at Back Bay Station careened backward at high speed, sending a pile of riders tumbling to the bottom. (Footage courtesy of MBTA) Here’s an MBTA head-scratcher: ...