Restaurant industry trends evolve constantly but there's consistent desire to provide what customers want in a way that improves operational efficiency. That's exactly what restaurant direct ordering ...

It's about rethinking your business and taking a closer look at how our traditional dining models can be adapted to today’s ...

More foodservice customers value convenience now than ever before: Seven in 10 past-month QSR customers ages 18-54 use mobile order-ahead features. Even older consumers are getting in on the trend, ...

Darron Cardosa is a food service professional with over 30 years of restaurant experience. He has written more than 1,500 articles and blog posts about the hospitality industry, including for Food & ...

SoundHound AI Inc., a provider of artificial intelligence-based voice technology, said Red Lobster Hospitality LLC will roll out SoundHound’s AI-powered phone-ordering system across the restaurant ...

Ordering off-menu has a bad reputation. Off-menu orders can come off as insulting to chefs who put a lot of time and effort into curating the menu and developing recipes. Accommodating off-menu orders ...