What happens when massive numbers of people think they know more about a subject or are better at something than they ...

Do people in leadership rate themselves higher in ability than their results demonstrate? The answer is dependent on the individual; however, my experience is the general answer is yes. I like ...

Leadership used to be evaluated by looking backward at what someone delivered in the past. Companies assumed that the person who produced results last year would do it again. But with the pace of ...

Imagine, for a moment, that you’re an HR leader assessing performance data at your company. There’s a manager whose performance metrics indicate an exceptional track record, and their department ...