The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY Goran Paun Striking the ...

If customers find it difficult to do business with you, whether online, on their phone, in a physical store, or anywhere else, they’ll go somewhere else where there is less friction in their ...

If every company is, on some level, a software company, that means delivering a great user experience (UX) isn't just a nicety with pretty graphics, it's a business necessity. That's why the time has ...

Anyone who has ever navigated a website, bought something online or downloaded an app has reaped the benefits of user experience, or UX, design work. A UX designer’s job is to curate a user experience ...

Twenty years ago, businesses were solely focused on creating products with flawless coding. Then, user experience entered the scene. As a result, companies began to switch their focus to better ...