Nov 17, 2025 · HubSpot's Free Help Desk and Ticketing Software is a unified help desk dashboard where all customer requests are stored. That lets the entire team easily track, prioritize, and manage …

Nov 21, 2024 · HubSpot offers help desk and ticketing software designed to help you scale customer support and satisfaction. If you‘re using HubSpot or plan to use HubSpot, it’s an ideal solution …

Aug 16, 2024 · In this post, I’ll discuss the must-have features to keep in mind when choosing your internal help desk, plus the best internal ticketing systems that check all those boxes.

Aug 15, 2022 · In this post, we'll cover the nuts and bolts of what makes a help desk, explain how help desk support works, and share some top help desk examples that might be a good fit for your …

Nov 25, 2025 · HubSpot’s Customer Portal provides customers with a secure space to submit and manage support tickets, engage in live chat with support representatives, and access a …

Apr 26, 2022 · Get Started with HubSpot's Help Desk Software for Free In this post, we'll list some basic skills every rep should have and share the best help desk certifications available for your customer …

Jun 15, 2021 · This creates an automated system where customer inquiries are quickly assigned and responded to as soon as they reach your support team. In this post, we'll walk through the …

Mar 13, 2023 · Email ticketing systems are typically included as part of a help desk software suite with many features to streamline your support processes. First, let's review what you expect from your …

Jun 24, 2022 · Your support team is paramount to customer satisfaction. Here's how to run a successful help desk (with tips on efficiency and hitting key metrics).

Jan 21, 2022 · Adding a ticketing system to your help desk is a great way to overcome this roadblock as it provides scalable solutions for your customer service reps. Below are some of the main reasons …